Gridizen offers an interactive, intuitive and transparent maintenance solution. Tenants can report any maintenance issue by taking photos or videos with their phone, and landlords/property managers can easily demonstrate they are solving the problem.
From the moment a maintenance issue is reported, Gridizen creates a shared channel of communication for the benefit of all parties. All correspondence between landlord and contractor is shared with the tenant, and all communication between contractor and tenant is shared with the landlord.
Gridizen’s maintenance platform ensures busy landlords don’t lose track of multiple threads of communication while giving tenants the all-important reassurance that their issue is being dealt with.